Edit Channel

Note

If you use descriptions and have added languages since the last time you’ve edited a channel, you can only save your changes, if you add descriptions of all missing languages.

1. Navigate to the channels section of the dashboard, search for the channel you want to edit and open the context menu for it. Click on Edit.

   

2. A modal with a form opens.

   • Edit the name and description in all your languages, if you want
   • Change the selection for agents that can conduct appointments in this channel. When auto-secting agents they will be selected in the order you’ve set in this list.
   • Change the selection for staff members that will get notifications about this channel (for appointment requests).
   • Change if this channel should be public. If It’s not public, only you can book an appointment using the calendar
   • Change if appointments require confirmation. You will be notified by the notification system if a new request is added.
   • Add a schedule for you appointments. See slot templates.

   

3. The channel will be updated.